PRIVACY POLICY

Hartford Tree Care Ltd (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you visit our website or get in touch with us.
 

Who we are

Hartford Tree Care Ltd
Registered in England & Wales
Company number: 15565292
Registered office: 11 The Green, Hartford, Northwich, England, CW8 1QA

​

If you have any questions about this policy or how we handle your data, please contact:
📧 info@hartfordtreecare.co.uk
 

What information we collect

When you use our website, we may collect the following personal information:

• Name

• Email address

• Phone number

• Address

• Any details you include in your enquiry message

We only collect information that is necessary to respond to your enquiry or provide our services.
 

How we use your information

We use your information to:

• Respond to enquiries and provide quotes

• Communicate with you about our services

• Carry out work you have requested

• Improve our website and services

We do not sell or share your personal data for marketing purposes.
 

How your data is stored

Your information is securely stored using the Wix platform and email systems.

We retain your data only for as long as necessary to respond to your enquiry and provide our services, unless we are required to keep it for legal or accounting purposes.
 

Website analytics and tracking

We use tools such as:

• Google Analytics

• Google Search Console

• Meta (Facebook/Instagram) Pixel

These tools help us understand how visitors use our website and improve our services.

​

These services may collect anonymised data such as:

• Pages visited

• Time spent on site

• Device and browser type

Meta Pixel may also be used to show relevant ads to people who have previously visited our website.
 

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You will be given the option to accept or manage cookies when you first visit our site via our cookie banner.

You can also control cookies through your browser settings.
 

Your data protection rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict how your data is used

• ​

To exercise any of these rights, please contact us at:
📧 info@hartfordtreecare.co.uk
 

Third-party services

We may use trusted third-party services (such as Wix, Google, and Meta) to operate our website and marketing. These providers may process your data on our behalf in accordance with their own privacy policies.
 

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.
 

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 info@hartfordtreecare.co.uk